KPPA Introduces Service Standards for RP3 in Workplaces

  • The Minister of Women Empowerment and Child Protection (“Minister”) has issued Regulation No. 1 of 2023 (“Amendment”) as an amendment to Regulation of the Minister No. 1 of 2020 on the Provision of Safe Houses for Female Workers (Rumah Perlindungan Pekerja Perempuan – “RP3”) in Workplaces (“Regulation 1/2020”).
  • The Amendment introduces a set of service standards for the provision of RP3 within workplaces. Said service standards encompass the following aspects: 1) Scope of the benefit recipients of RP3 services; 2) Timeframe for the provision of services in the form of complaints, follow-ups and assistance; 3) Mechanism for the provision of services; 4) Administrative matters; and 5) Service management. Detailed standards that address each of these aspects are set out under the Appendix to the Amendment.
  • The implementation of the RP3 service standards within workplaces should encompass the following: 1) Organization of a coordinating mechanism and cooperation for RP3 services; and 2) Drafting of operational standards for RP3 service procedures.
  • The Amendment has been in force since 6 January 2023.
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  • The Minister of Women Empowerment and Child Protection (“Minister”) has issued Regulation No. 1 of 2023 (“Amendment”) as an amendment to Regulation of the Minister No. 1 of 2020 on the Provision of Safe Houses for Female Workers (Rumah Perlindungan Pekerja Perempuan – “RP3”) in Workplaces (“Regulation 1/2020”).
  • The Amendment introduces a set of service standards for the provision of RP3 within workplaces. Said service standards encompass the following aspects: 1) Scope of the benefit recipients of RP3 services; 2) Timeframe for the provision of services in the form of complaints, follow-ups and assistance; 3) Mechanism for the provision of services; 4) Administrative matters; and 5) Service management. Detailed standards that address each of these aspects are set out under the Appendix to the Amendment.
  • The implementation of the RP3 service standards within workplaces should encompass the following: 1) Organization of a coordinating mechanism and cooperation for RP3 services; and 2) Drafting of operational standards for RP3 service procedures.
  • The Amendment has been in force since 6 January 2023.
......

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