- The Director-General of Immigration has issued Letter No. IMI.2-UM.01.01-4.3652 on Follow-Ups to the Collection of Indonesian Passports During the COVID-19 Pandemic ("Letter"). The Letter states that the policy of the non-cancellation of passports that are not collected within a month of their issuance has now ended. This policy has been ended in line with the lifting of restrictions on transportation and quarantine policy.
- The Letter states that in order to ensure security and legal certainty in relation to passports, the following actions will be taken: 1) Inventories of passports which were issued on 5 February 2020 until the most recent issuance of passports that were not collected within the one-month deadline will be drawn up; 2) Confirmations with applicants regarding collections of passports should be sent a minimum of three times per month; 3) Checking of confirmations (e.g. through WhatsApp or messaging screenshots as proof of confirmation); and 4) In cases where three confirmations have been sent and it has been a month since the first confirmation was sent with no answer being provided by the relevant applicant, then the applicant’s new passport will be canceled through the removal of the relevant passport’s identity page, along with the drawing up of official minutes of cancellation.
- The Letter has been in force since 8 August 2022.
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