In order to provide a simple, fast and affordable dispute resolution process to the Indonesian public, the Supreme Court (Mahkamah Agung – “MA”), through the issuance of Regulation No. 1 of 2016 on Mediation Procedures in Courts (“Regulation 2/2016”), requires mediation processes to be implemented in order to resolve civil disputes (except in relation to certain types of cases).[1] Now, as a way of integrating technological developments into the abovementioned mediation process, the MA has issued Regulation No. 3 of 2022 on Electronic Mediation in Courts (“Regulation 3/2022”) which in essence allows for mediation processes to be implemented electronically by courts (“E-Mediation”) as an alternative to the regular mediation procedures.[2]
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