In an effort to encourage the transformation of Indonesia’s banking services and to ultimately boost the competitiveness of the country's banking sector, the Financial Services Authority (Otoritas Jasa Keuangan – “OJK”) has issued Regulation No. 13/POJK.03/2021 on the Organization of Commercial Bank Products (“Regulation 13/2021”), which introduces a new set of guidelines that specifically address the organization of various products offered by commercial banks (“Banks”) to their customers.[1] These new guidelines address the following specific matters:
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