| Issue Number : 3645

Draft Regulation on the Settlement of Financial-Services Related Complaints

On 29 May 2019, the Financial Service Authority (Otoritas Jasa Keuangan – “OJK”) announced that it was working on a Draft Regulation on Consumer and Public Services within the Financial Service Sector at the OJK (“Draft Regulation”) and had solicited public responses until 17 June 2019.[1]

The Draft Regulation is aiming to provide adequate mechanisms and facilities for the gathering and provision of information and services in relation to consumer and public complaints.[2] The following matters are specifically addressed under the Draft Regulation:

......

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On 29 May 2019, the Financial Service Authority (Otoritas Jasa Keuangan – “OJK”) announced that it was working on a Draft Regulation on Consumer and Public Services within the Financial Service Sector at the OJK (“Draft Regulation”) and had solicited public responses until 17 June 2019.[1]

The Draft Regulation is aiming to provide adequate mechanisms and facilities for the gathering and provision of information and services in relation to consumer and public complaints.[2] The following matters are specifically addressed under the Draft Regulation:

......

Subscribe to read more legal analysis.

Hukumonline Pro Intelligence

Platform AI hukum terpercaya sebagai solusi komprehensif riset Anda

professionalprofessionalProfessional Solutions
professionalprofessionalUniversity Solutions
*Syarat dan ketentuan berlaku
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