Overview

Indonesian e-commerce[1] businesses have been experiencing rapid growth in recent years and the fact that two out of four Indonesian unicorns (privately held start-up companies valued at over USD1 billion) are e-commerce operations proves how lucrative this relatively new area of the economy can be.[2] However, in spite of sizeable valuations, operators of online marketplaces (“Operators”) have encountered countless legal issues during their day-to-day operations, and these range from transactional matters to complaints relating to the protection of privacy.