Introduction

On 21 June 2018, President Joko Widodo introduced his administration’s boldest attempt yet to reform business licensing through the issuance of Regulation of the Government No. 24 of 2018 on the Electronically Integrated Business Licensing Service (“Regulation 24/2018”). After months of delay, the government has finally launched a new system that will theoretically be able to process business licenses across almost all sectors of the economy and this bold new initiative is known as the Online Single Submission (“OSS”) system.