Overview

For decades now, almost all of Indonesia’s licensing regimes have been horrendous and time-consuming affairs lacking any sense of quality control as regards the various licensing services which are on offer. Businesses have traditionally been forced to wait for lengthy periods in order to get their hands on their licenses, due to huge inefficiencies in civil-service staffing.

Recognizing the desperate need to reform Indonesia’s licensing framework, around the turn of the millennium, the Indonesian Government set up various online licensing services in a bid to cut through the endless red tape, reduce licensing fees and provide adequate levels of data management and transparency for businesses. This online reform process also encompassed trading systems. However, the implementation of online licensing services still remains its early stages, while most of the country’s businesses have not yet familiarized themselves with the various services on offer.