Branchless Banking Agents Must Be Supervised

Fathan Qorib, Andin Aditya Rahman

Bank Indonesia (BI) has officially launched the guideline for the branchless banking trial. The trial will be the benchmark for BI in drafting a regulation on branchless banking.

“BI is carefully conducting the trial before we issue the regulation on branchless banking,” said Mulya E. Siregar, Executive Director of Banking Research and Control at BI, at BI’s main building in Jakarta, Tuesday (30/4).

With branchless banking, certain payments and banking services will be provided to communities via third parties (agents), as opposed to branch offices. On this matter, Mulya emphasized the significance of supervision, especially of the agents.

 “The trial must be supervised. The agents must also be supervised by the banks, as they are fully responsible,” he stated.

However, Mulya stated that there will be no sanctions imposed during the branchless banking trial until November 2013. Still, BI may suspend the trial before the implementation period ends if there are banks that fail to fulfill requirements in the guideline or high-level risk to the general public.

Meanwhile, in an interview with hukumonline on Thursday (2/5), Ahmad Iskandar, a banking expert, supported the idea of branchless banking.

He said that this program allows banks to improve their services without spending too much compared to opening a new branch.

In implementing branchless banking, Ahmad asserted the need for banks to implement standards in employing agents.

According to him, these standards must include knowledge and experience in banking. For example, Ahmad said that an agent must have eight years of experience at minimum in the banking industry. Further, an agent must also have strong personal integrity and technological literacy.

“Selection of agents must be controlled carefully,” concluded Ahmad.

(hot/jt)

Fathan Qorib, Andin Aditya Rahman

Bank Indonesia (BI) has officially launched the guideline for the branchless banking trial. The trial will be the benchmark for BI in drafting a regulation on branchless banking.

“BI is carefully conducting the trial before we issue the regulation on branchless banking,” said Mulya E. Siregar, Executive Director of Banking Research and Control at BI, at BI’s main building in Jakarta, Tuesday (30/4).

With branchless banking, certain payments and banking services will be provided to communities via third parties (agents), as opposed to branch offices. On this matter, Mulya emphasized the significance of supervision, especially of the agents.

 “The trial must be supervised. The agents must also be supervised by the banks, as they are fully responsible,” he stated.

However, Mulya stated that there will be no sanctions imposed during the branchless banking trial until November 2013. Still, BI may suspend the trial before the implementation period ends if there are banks that fail to fulfill requirements in the guideline or high-level risk to the general public.

Meanwhile, in an interview with hukumonline on Thursday (2/5), Ahmad Iskandar, a banking expert, supported the idea of branchless banking.

He said that this program allows banks to improve their services without spending too much compared to opening a new branch.

In implementing branchless banking, Ahmad asserted the need for banks to implement standards in employing agents.

According to him, these standards must include knowledge and experience in banking. For example, Ahmad said that an agent must have eight years of experience at minimum in the banking industry. Further, an agent must also have strong personal integrity and technological literacy.

“Selection of agents must be controlled carefully,” concluded Ahmad.

(hot/jt)

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