OVERVIEW
It cannot be argued that postal services play a very significant role in nations’ economic and social development. Not only does the society rely on postal services to deliver mail and parcels, but the services are also used for financial transactions such as posting money orders (poswesel) to remote areas. These services were carried out by national public postal operators, which are formed as a state-owned company and enjoyed a monopoly within the postal industry.[1]
After decades of exclusivity, nations’ monopolistic models have changed significantly in the late 1980s. The postal sector has evolved into a competitive model. Several factors have contributed to this profound transformation, most notably technological change and economy liberalization. Countries such as Sweden, United Kingdom, Germany, and Russia are considered as the freest and competitive market for postal services.[2]
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