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Ada Pertanyaan? Hubungi Kami Fathan Qorib, Mahinda Arkyasa
Following the launch of PT Bank Negara Indonesia’s (BNI) new e-commerce online payment services—BNI Debit Online and DOKU Wallet—Sudaryatmo, Chairman of Indonesian Consumer Protection Foundation (YLKI), hopes that online transaction services can guarantee confidentiality of customers’ private data.
The Chairman explained that there are two steps that must be taken by BNI to ensure data confidentiality.
First, BNI must establish a privacy policy that provides information on how BNI collects customers’ data and explains what can and cannot be done by a customer in an online transaction.
The second step, as Sudaryatmo explained, requires BNI to employ privacy officers that will be responsible for any data leaks.
“So if there is any suspicion of a data leak, privacy officers will be held responsible,” he said.
In addition, Sudaryatmo asserted that customers must also be responsible for keeping their private data confidential.
He insisted that when making online transactions, customers must not use public computers or computers that have illegal software.
He informed that based on a survey conducted by YLKI, 70% of computers that have illegal software are infected with malware.
“Malware is a program that is purposely installed to steal customers’ private data, including email passwords,” Sudaryatmo concluded.
(jt)
Fathan Qorib, Mahinda Arkyasa
Following the launch of PT Bank Negara Indonesia’s (BNI) new e-commerce online payment services—BNI Debit Online and DOKU Wallet—Sudaryatmo, Chairman of Indonesian Consumer Protection Foundation (YLKI), hopes that online transaction services can guarantee confidentiality of customers’ private data.
The Chairman explained that there are two steps that must be taken by BNI to ensure data confidentiality.
First, BNI must establish a privacy policy that provides information on how BNI collects customers’ data and explains what can and cannot be done by a customer in an online transaction.
The second step, as Sudaryatmo explained, requires BNI to employ privacy officers that will be responsible for any data leaks.
“So if there is any suspicion of a data leak, privacy officers will be held responsible,” he said.
In addition, Sudaryatmo asserted that customers must also be responsible for keeping their private data confidential.
He insisted that when making online transactions, customers must not use public computers or computers that have illegal software.
He informed that based on a survey conducted by YLKI, 70% of computers that have illegal software are infected with malware.
“Malware is a program that is purposely installed to steal customers’ private data, including email passwords,” Sudaryatmo concluded.
(jt)